Job: Office Leader – India

ValueOptim, (SDPL), www.valueoptim.com, is currently undergoing an expansion at its Malviya Nagar, Jaipur facility. This center will provide BPO, ITO, Training, and Staffing Services to support operations for our clients in the USA. You will be working with some of the best outsourcing professionals in the USA and India and will help set up the core foundation of this Jaipur operation. We are looking for a bright hands-on individual to work with company management in providing support to this expansion.

The responsibilities of this position include:

• Support operational enablement of the Jaipur facility that includes executing major plans and procedures, as per established policies and management direction.
• Works closely with the management team to understand the overall plans and support them in a timely fashion.
• Assist in setting goals, objectives, policies, training plans, and procedures to support company expansion.
• Brings hands-on skills with local hiring, supporting sales and service delivery activity.
• Participates in the hiring process of initial team members. Trains them with company introduction and services as per training plans and material.
• Demonstrates skills to also step into a supervisory role. Recruit, develop, manage and motivate employees reporting to him.
• Closely monitors activities and operations and follows up to ensure appropriate measures are taken to correct unsatisfactory results.
• Supports Delivery of Services, Client Interaction, and Coarse Correction. Ability to handle clients and manage expectations required.
• Thinks positively demonstrates high energy, and understands the challenges associated with scaling up in a start-up environment.

Skills Required

Experience with following areas:

• Operations / Process / Project Management
• Outsourcing / Offshoring
• Training
• Staffing and Recruitment

Experience in working with a Business Process Outsourcing company preferred.

MS Office Skills – MS Word, Excel, PowerPoint with good Email Etiquettes

8+ years of work experience.

Excellent English Speaking, Writing and Client Interfacing Skills

Street Smart and ability to adapt to changing needs as the start-up grows.

Jaipur Location. Flexible to work in different time zones depending on needs.

The position offers a base salary, growth opportunity, and performance bonus based on company and individual performance. Please submit your resume with a cover letter elaborating your interest and skills that match the position requirements.

Please visit www.valueoptim.com to learn more about our services.

Job Type: Full-time

Job Location:

• Jaipur, Rajasthan