World Class Customer Service Solution – 10 Years of Experience!

Customer Service Call Center, Inbound & Outbound Contact Center

customer service solutions

Small and Medium Business (SMB) requires innovative customer service solutions that need to be delivered effectively at the right time, right place and at the right price. At the same time, the Customer Service Solution technology and channels are getting complex and rapidly evolving. There is an increased demand for customer support channels and it becomes crucial for SMB’s to handle customer touch points across the entire lifecycle. Effective customer service is important for customer retention.

ValueOptim Customer Service Solutions supports clients across industries. Our services include  Training management, Quality and Knowledge management, Resource Management, and Governance

There are many time and money saving benefits to outsourcing for your customer service call center. We have trained personnel to provide help desk services to your customers. Our customer service center can solve problems for your customers and help you maintain great customer relationships and build a reputation for quality service.

Here are some examples of types of our customer service initiatives:

  • Helpdesk Services
  • Technical Support
  • After hours business contact center
  • Order Taking Service for Orders
  • Event Registration and Enrollment
  • Debt Collection
  • Lead Generation
  • Cold Calling and Telemarketing

 CUSTOMER SERVICE TOOLS EXPERIENCE customer service solutions

We are confident you will like the ValueOptim experience.

Please email us at today or request Free Consultation today.