ValueOptim is a leading provider of highly differentiated Remote Virtual Admin Outsourcing services. Today we provide services across several industries and domain areas. Our Virtual Admin’s are highly skilled office support professionals that range from being administrative assistants to customer service specialists to word processors to office managers depending on your needs. Our services enable you to focus on your business growth, core-competence and enhancing business value. Our RVAs can start work immediately, allowing you to quickly and cost-effectively augment your core staff in response to changing workload demands
RVA Skills: Excellent Communication Skills, MS Office Skills, Web Maintenance, Graphic Design, CRM, SAP, Sharepoint, Process Development, Visio, Research, Bookkeeping
ValueOptim RVA Mindset: Flexible, Customer Service Oriented, Multi-tasks, Quality and productivity driven, Continuous improvement, Welcomes feedback, Invests in capability building, Leverages the right center of excellence for right tasks, Maintains confidentiality
Our RVA’s are supported by our COE’s (Center of Excellence) in areas of Operations Optimization, Information Tech Outsourcing, Human Resources Outsourcing, Sourcing Vendor Management and Procurement Outsourcing, Research and Training
ValueOptim Engagement Model
Understanding Your Need:
At this stage, our efforts are focused on capturing your exact need, your existing process and the expected outcomes.
Identifying the Right Virtual Admin:
After gaining an insight into your needs, we start the process of the right talent for your job.
Design and Document:
Once the right assistant is identified and the requirements are understood, we document the need, establish workflows and preserve knowledge.
Our Virtual Admin starts working for you.
Ongoing Process and Quality Management:
We will implement continuous improvement process to ensure we exceed your expectations.
We ensure that agreed frequency of sending reports is always met.