ValueOptim is a leading provider of highly differentiated Remote Transaction Support services. Today we provide services across several industries and domain areas. Our team is highly skilled support professionals that range from being assistants to solution specialists depending on your needs. Our services enable you to focus on your business growth, core-competence and business value. Our team can start work immediately, allowing you to quickly and cost-effectively augment your core staff in response to changing workload demands
Skills: Excellent Communication Skills, MS Office Skills, Web Maintenance, Graphic Design, CRM, SAP, Sharepoint, Process Development, Visio, Research, Accounting and Bookkeeping
Mindset: Flexible, Customer Service Oriented, Multi-tasks, Quality, and productivity have driven, Continuous improvement, Welcomes feedback, Invests in capability building, Leverages the right center of excellence for right tasks, Maintains confidentiality
Our Virtual admins are supported by our capability centers in areas of Operations Optimization, Information Tech Outsourcing, Human Resources Outsourcing, Sourcing Vendor Management and Procurement Outsourcing, Research and Training
- Administrative Support
- Customer Service and Management
- Sales Support and Enablement
- Marketing and Digital Support
- HR and Recruiting Support
- Data Entry and Digitization
- Content Management
- Claims Processing
- Technology Support (MS Office, Forms, Sharepoint)
- Accounting and Bookkeeping
- Finance Support
- Web Design and Management
Supporting Multiple Industries
We serve several clients for transactional support in multiple industries – Technology, Financial Services, Healthcare, Real Estate Outsourcing, Insurance, Manufacturing, and Retail eCommerce solution.
Understanding Your Need:
At this stage, our efforts are focused on capturing your exact needs, your existing process and the expected outcomes.
Identifying the Right Virtual Admin:
After gaining an insight into your needs, we start the process of the right talent for your job.
Design and Document:
Once the right assistant is identified and the requirements are understood, we document the need, establish workflows and preserve knowledge.
Our Virtual Admin starts working for you.
Ongoing Process and Quality Management:
We will implement continuous improvement process to ensure we exceed your expectations.
We ensure that agreed frequency of sending reports is always met.
ARTICLES, WHITE PAPERS AND CASE STUDIES
- Automation Center of Excellence
- Digital Transformation Center of Excellence
- What is a Virtual Admin and Why do you need one?
- ValueOptim Virtual Admin Model
- The Business Logic of Outsourcing
- Managed Services for Transaction Support Operations
Please reach out to us to request Free Consultation today.