At ValueOptim we are building an entrepreneurial culture to reflect: innovation, achievement orientation and caring. Innovation is manifested by willing to break the traditions and rules that hinders provide customized solutions to our customers and not work in the one size shoe fits all. Achievement is manifested by a willingness to take on challenging goals, to stretch ourselves, and to be tough but fair while competing in the market. Caring is manifested in mutual respect, openness, and transparency in our dealings– both with our customers and all the associates in the company.
Title Customer Care Executive
Categories Jaipur, India
Location Jaipur
Job Information

We have 5 positions available in Jaipur for the Inbound Customer Care Process. Both International and Domestic process positions are available.

As part of the job, you will be trained to assist the customers in solving queries related to feedbacks, requests, complaints, etc. Ensuring timely and professional responses to all the queries, requests & complaints received enabling satisfaction of the customer.

Desired traits in candidates:

  • Need to have excellent communication skills in English-Verbal/Written
  • Excellent understanding of customer care with AMAZING customer service 
  • Comfortable for a Rotational Shift & Rotational offs 

 DESIRED CANDIDATE PROFILE:

  • Good thought process / free flow of speech
  • Graduate/ Undergraduate/ Postgraduate
  • Excellent command over English (Verbal & Written)
  • Excellent interpersonal skills
  • Open to work in Rotational shifts

Experienced candidates with minimum 4+ years of experience only. 

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The job offers excellent benefits and a generous salary and/or bonus program. Please respond with a cover letter and resume indicating location preferences. To learn more about ValueOptim and our exclusive services, please visit us at www.valueoptim.com